FAQs
When should a puppy have their first groom?
Puppies are welcome to have their first groom around 12 weeks old when they have completed all their vaccinations and are comfortable enough to be introduced to new environments. The first groom helps them get used to different sounds and smells. They are introduced gently to ensure future appointments are less stressful.
How often should my dog be groomed? What are the benefits?
Most dogs need grooming every 4–8 weeks, depending on their breed and coat type. Longer or curly coats usually need grooming more regularly to keep them comfortable and mat-free. Short-coated breeds may only need a tidy-up and bath every couple of months.
Regular professional grooming at Honey Paws offers numerous health and well-being benefits to your dog. It helps prevent painful matting and skin issues, keeps nails at a healthy length to avoid foot problems and allows early detection of lumps, bumps and parasites. Professional dog grooming also ensures you dogs coat is clean, healthy and manageable, which contributes to their comfort and happiness. Furthermore, it reduces shedding in your home and keeps your dog smelling fresh and looking at their best.
What do I need to bring to my first grooming appointment?
Please bring any relevant health or behaviour information such as skin sensitivities or past grooming issues, along with your dog’s usual collar and lead. You will be asked to complete a short information card which can be updated at future visits if needed. The first appointment may take slightly longer to allow your dog to adjust to the new environment. Please ensure your dog has had a toilet break before the appointment.
How can I book an appointment at Honey Paws?
Appointments can be booked by calling directly or by completing the online booking form on the Honey Paws website.
What’s included in a full groom?
A full groom includes:
Warm bath with gentle, dog-safe shampoo
Blow dry and thorough brush out
Haircut or trim to your preference
Nail trim
Ear clean
Hygiene tidy
See services for other services offered at Honey Paws Dog Grooming by Lin.
Can I bring my dog if she is in heat?
Customers are asked to wait a few weeks after their dog has been in season, as it can affect behaviour during grooming.
How long will my dog’s appointment take?
Grooming times vary depending on your dog’s size, coat condition, the work involved and how well your dog settles. As a guide: Small dogs 1.5–2 hours, Medium dogs 2–3 hours, Large dogs 3+ hours. Please enquire for a more accurate timescale.
Please contact us for a more accurate timescale
What if my dog is matted?
Severe matting can be uncomfortable for dogs. Clipping the coat short may be the kindest option and heavily matted coats may incur an additional charge. A disclaimer will need to be signed.
How much will it cost?
Pricing varies depending on breed, hair length, coat condition, matting, temperament, age and grooming history. An accurate price will be provided during consultation. Please refer to the pricing guide on the services page for an estimate.
Do you groom nervous or anxious dogs?
Yes. Grooming is carried out calmly on a one-to-one basis with breaks and reassurance as needed. Please inform us if your dog is anxious so extra time can be allowed. Bringing a favourite toy or treat may also help.
Do you use holding or drying crates?
No, holding or drying crates are not used. Dogs are free to roam around the secure dog pod and garden.
Can I stay during the groom?
For safety and to help your dog settle, owners are usually asked not to stay. Grooming is carried out one-to-one to provide a calm and relaxed environment, and most dogs relax better once their owner has left.
Are you insured?
Yes, Honey Paws Dog Grooming by Lin is fully insured and DBS checked.
What products do you use?
High-quality, professional grooming products suitable for sensitive skin are used. Please inform us of any known allergies.
Do dogs need to be vaccinated?
Dogs should be fully vaccinated and up to date with routine vaccinations or titre tested. Proof may be requested for new clients.
What if I need to cancel?
At least 48 hours’ notice is required for cancellations or rescheduling. Late cancellations will result in loss of deposit.
Do you offer pick-up and drop-off?
Yes, a pick-up and drop-off service is available for clients who may be busy, less mobile or reliant on public transport. Mileage charges apply, please enquire for details.